Returns & Exchanges
At DND Gel, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we accept returns on unused and unopened items within 30 days of delivery.
Verify Eligibility
Ensure your items are in their original packaging, unopened, and were purchased within the last 30 days to qualify for a full refund or exchange.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely package your items to prevent leakage or damage during transit and include your RMA form inside the box before shipping to our warehouse.
Processing and Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing